1. Privacy

• We value your privacy and are committed to protecting your personal information. Any data shared with us during your use of www.nugwale.com will be handled securely, confidentially, and in accordance with applicable laws and our internal privacy standards.

2. Products and Services

• Nugwale offers a curated selection of puja materials including gemstones, rudraksha, malas, yantras, and other spiritual accessories. All products are listed with descriptions, pricing, and specifications to the best of our knowledge. However, we do not guarantee that product details are error-free, and we reserve the right to correct any inaccuracies.

3. Orders and Payments

• Orders placed on the Platform are subject to acceptance and availability.
• The Company reserves the right to cancel or refuse any order at its discretion.
• Payments must be made using approved payment methods listed on the Platform.
• In case of payment failure, the order will not be processed.

4. Shipping and Delivery

• Products will be shipped via our logistics partners. • Estimated delivery timelines are provided at checkout but may vary due to unforeseen circumstances.
• Tracking details will be shared once the product is dispatched.

5. Cancellations and Returns

• Users may cancel orders before dispatch by contacting sale@nugwale.in.
• Returns are accepted only in case of manufacturing defects or damage at delivery, as per our Return and Refund Policy.
• Items must be returned in original packaging with all accessories and certificates.

6. Pricing and Promotions

• All prices are listed in INR and include applicable taxes unless stated otherwise.
• Promotional offers are subject to change or withdrawal without prior notice.

7. Intellectual Property

• All content on the Platform including text, images, logos, and product descriptions are the property of Nugwale or its licensors. Unauthorized use or reproduction is prohibited.

8. Limitation of Liability

• The Company shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Platform or purchase of Products.

9. Governing Law

• These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in Delhi.

10. Contact Information

• For any queries or concerns, please contact: Nugwale 103 Pankaj Tower, Mayur Vihar Phase-1, Near Metro Station, Delhi – 110091, India Email: sale@nugwale.com